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Actual conversation with mlbshop customer service after they cancelled my order because i used a promo code. Hope T (Listening) Hope T: Hi there, my name is Hope T.

How can I help? Richard Mullins: I placed an order and without reason or notification it was cancelled and refunded. Why? Order 21-1399*-216876**** Hope T: I'm sorry your item was cancelled.

I'd be more than happy to assist you with finding out why it was cancelled. Please allow me a few moments to locate your order. Richard Mullins: Thanks Hope T: Thank you for your patience Richard. Unfortunately, the item is out of stock.

Richard Mullins: So I don't get notice or anything and I lose my promo I used for the order. Sounds fishy Hope T: I'm sorry you didn't receive an email. Richard Mullins: Guess I will ask a lawyer. Hope T: Okay.

Is there anything else I can assist you with today? Richard Mullins: Yeah. I need my promo you guys stole from me. Hope T: Give me a few moments to look into this.

Communication with the Oracle Service Cloud Chat service has been lost. Please wait while attempts are made to restore the connection.

Disconnection in 240 seconds. Connection resume

Reason of review: Crooked dealings.

Preferred solution: Let the company propose a solution.

Mlb Shop Cons: Treatment and shady dealings.

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